Privacy Policy

At Shoe Savvy Sanctuary, we respect and value your privacy. Your trust is important to us, and we are committed to protecting your personal information with the utmost care. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our online store or make a purchase.

Information We Collect
When you interact with Shoe Savvy Sanctuary, we may collect the following types of information:

Personal Information: This includes information you provide directly to us, such as your name, email address, shipping address, billing address, phone number, and payment information when you make a purchase or create an account.
Automatically Collected Information: We may automatically collect information about your device, browsing actions, and patterns when you visit our website. This includes your IP address, browser type, and information about how you interact with our website, such as pages viewed, links clicked, and the time and date of access.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website, remember your preferences, and provide you with tailored content and advertisements. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect for various purposes, including:

Order Processing: To process and fulfill your orders, communicate with you about your purchase, and provide customer support.
Improve Our Services: To understand your preferences, enhance our website, and improve your shopping experience.
Marketing and Promotions: To send you promotional materials, special offers, and updates about new products or services, provided you have opted in to receive such communications.
Security and Fraud Prevention: To protect the security of our website and users, prevent fraudulent activities, and comply with legal obligations.
Sharing Your Information
We value your privacy and do not sell or rent your personal information to third parties. However, we may share your information with trusted partners in the following situations:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, shipping orders, and managing customer relationships.
Legal Requirements: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that business transaction.
Protecting Your Information
We take the security of your information seriously and use appropriate administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices and Rights
Opt-Out: You have the right to opt-out of receiving marketing emails or promotional communications from us by clicking the “unsubscribe” link in any email or by contacting us at [email protected].
Access and Update Information: You can access and update your personal information by logging into your account or contacting our support team.
Delete Information: You may request the deletion of your personal data by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have collected information from a child, please contact us immediately, and we will take steps to delete the information promptly.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at [email protected]. We are here to assist you and ensure your privacy is respected.