Shipping Policy

At Shoe Savvy Sanctuary, we aim to deliver your beautiful planters and vases to your doorstep with care and efficiency. We understand that your order is not just a purchase—it’s an investment in your home’s style and comfort. That’s why we’ve designed our shipping process to be as smooth and transparent as possible, ensuring you know exactly when to expect your new décor.

1. Shipping Rates
We offer free shipping on all orders over $49.99 to provide exceptional value for our customers. For orders below this amount, a flat shipping fee of $6.99 will be applied. This straightforward approach allows you to plan your purchases without any surprises at checkout.

2. Shipping Times
Once your order is placed, we aim to process it swiftly so you can begin enjoying your new planters or vases as soon as possible. Typically, orders are processed and dispatched within 1-3 business days. Delivery times may vary depending on your location, but most orders within the United States are delivered within 5-7 business days from the date of dispatch.

3. Tracking Your Order
As soon as your order ships, you will receive a confirmation email with tracking information. This allows you to monitor your delivery every step of the way, ensuring you know when your package will arrive. We partner with trusted carriers to ensure that your products are delivered safely and on time.

4. International Shipping
At this time, we primarily focus on shipping within the United States. However, if you are located outside the U.S. and are interested in purchasing our products, please feel free to reach out to us at [email protected]. We will do our best to accommodate international shipping requests on a case-by-case basis.

5. Shipping Issues
We take great care in packaging our products to ensure they arrive in perfect condition. However, if your order arrives damaged or if there is an issue with the delivery, please contact us immediately at [email protected]. We are committed to resolving any issues promptly, including offering replacements or refunds where necessary.

6. Changes to Your Shipping Address
If you need to update your shipping address after placing an order, please contact us as soon as possible. We will do our best to adjust your order, but once an order has been processed and dispatched, we may be unable to change the shipping details.

Thank you for choosing Shoe Savvy Sanctuary for your home décor needs. We take pride in ensuring that your shopping experience is seamless from start to finish, and we’re here to answer any questions or concerns you may have. For any further inquiries, please don’t hesitate to contact us at [email protected].